WORLDWIDE DELIVERY
SHIPPING RATES
FREE SHIPPING to Europe (including UK) and the Middle East.
For other destinations, a flat shipping fee applies:
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Canada: $39
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Australia and New Zealand: $79
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USA: $99
For all other countries, please contact us for an individual shipping quote.
PROCESSING TIME
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1–3 business days for in-stock items
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Up to 10 business days if production is required
Our most popular models and sizes are kept in stock. Orders are not dispatched on weekends or public holidays.
DELIVERY TIME
The times below are average estimates and may vary depending on customs clearance and seasonal postal workload.
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USA: 24–33 days
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Australia & Canada: 19–24 days
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Germany, Italy, Spain: 28-33 days
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other EU & UK: 19–24 days
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Other countries: please contact us for an estimate
PARCEL TRACKING
Once your order is dispatched, you will receive a tracking number by email. Please allow 5–8 business days after your order is placed before the tracking number is issued.
Please note that we are not responsible for delays caused by customs or factors outside our control.
CUSTOM DUTIES
Import duties, taxes, and customs clearance fees are determined by the destination country and may vary depending on local regulations.
Any customs duties, import taxes, or additional fees charged upon arrival are the responsibility of the recipient.
While many of our international shipments are delivered without additional charges based on our previous shipping experience, we cannot guarantee that customs fees will not be applied in a particular country or case.
Based on feedback from our customers, shipments to the United Kingdom, Belgium, and Spain have a higher likelihood of being subject to customs duties or import charges. In such cases, the additional charge is typically around €30–€40, although the final amount depends on the assessment made by local customs authorities.
PAYMENT
All prices on the site are in US dollars.
All payments in our store are processed securely through PayPal — one of the world's most trusted payment platforms.
You don't need a PayPal account to pay. Simply select PayPal at checkout and you can pay with your credit or debit card as a guest — no account required.
BUYER PROTECTION
All items must be returned within 7 days of delivery. To be eligible for a return, your item must be unused, in the original packaging, and in the same condition that you received it. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
To complete your return, please contact us.
Your purchase is automatically protected by PayPal Buyer Protection.
Every eligible transaction is covered under PayPal's Buyer Protection policy — the same protection buyers receive when shopping on Etsy or other major marketplaces. This means:
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Full refund if your item doesn't arrive — If your order never shows up, PayPal will reimburse the full purchase price, including original shipping costs.
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Full refund if the item is significantly not as described — If you receive something that doesn't match the listing (wrong item, damaged, or materially different), you're eligible for a refund.
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Dispute resolution support — You can open a dispute through PayPal within 180 days of payment. PayPal will review the case and mediate on your behalf.
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No extra cost — This protection is automatically included with every eligible PayPal transaction, at no additional charge.
This protection is built into every transaction — giving you peace of mind whether you pay with a PayPal balance, bank account, or credit card.
Orders can only be cancelled within 24 hours after purchase.
When canceling an order that has already been sent, you will need to compensate for the shipping costs.
All items must be returned within 7 days of delivery. To be eligible for a return, your item must be unused, in the original packaging, and in the same condition that you received it. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
To complete your return, please contact us.