FREE WORLDWIDE DELIVERY (exception USA: see below)
PROCESSING TIME
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1–3 business days for in-stock items
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Up to 10 business days if production is required
Our most popular models and sizes are kept in stock. Orders are not dispatched on weekends or public holidays.
DELIVERY TIME
The times below are average estimates and may vary depending on customs clearance and seasonal postal workload.
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USA: 24–33 days
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Australia & Canada: 19–24 days
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Germany, Italy, Spain: 28-33 days
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other EU & UK: 19–24 days
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Other countries: please contact us for an estimate
PARCEL TRACKING
Once your order is dispatched, you will receive a tracking number by email. Please allow 5–8 business days after your order is placed before the tracking number is issued.
Please note that we are not responsible for delays caused by customs or factors outside our control.
SHIPPING TO USA
Due to temporary changes in our logistics, a shipping fee of $90 applies to orders delivered to the USA. We are working to restore free as soon as possible.
Tracking information becomes available approximately 2–3 weeks after dispatch, as shipments use a separate logistics route.
CUSTOM DUTIES
Import duties, taxes, and customs clearance fees are determined by the destination country and may vary depending on local regulations.
Any customs duties, import taxes, or additional fees charged upon arrival are the responsibility of the recipient.
While many of our international shipments are delivered without additional charges based on our previous shipping experience, we cannot guarantee that customs fees will not be applied in a particular country or case.
Based on feedback from our customers, shipments to the United Kingdom, Belgium, and Spain have a higher likelihood of being subject to customs duties or import charges. In such cases, the additional charge is typically around €30–€40, although the final amount depends on the assessment made by local customs authorities.
PAYMENT
All prices on the site are in US dollars.
We accept:
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PayPal
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credit cards / Apple Pay - through PayPal (contact us for instruction if you have any difficulties with payment)
RETURN POLICY
Orders can only be cancelled within 24 hours after purchase.
When canceling an order that has already been sent, you will need to compensate for the shipping costs.
All items must be returned within 7 days of delivery. To be eligible for a return, your item must be unused, in the original packaging, and in the same condition that you received it. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
To complete your return, please contact us.